Skip to content

FAQ (Frequently Asked Questions)

  • P-CCS COMMUNITY EDUCATION POLICIES

    • Your emailed receipt is your class confirmation. Please print it for your records.
    • Walk-ins will not be accepted at any class or schools or by the instructor.
    • You will be notified within 48 hours via email and/or text if a class is cancelled or if any details regarding days, times and/or location has changed. This includes low minimum requirements that have not been met to run a class. On occasion, last minute cancellations may be made due to unforeseen circumstances. We apologize for any inconveniences. Please see weather/cancellation policy below. 
    • Unless noted, required material fees are paid directly to instructor at first class. Cash is preferred.
    • Receipts and/or class documents can be printed from your pccs.reg.eleyo.com/communityed customer account.

    CANCELLATIONS • CLASS CHANGES • REFUNDS • LATE PICK-UP CHARGES:

    • For class withdrawals/refunds or any questions/concerns about credit card transactions, please contact us.
    • Refunds are not guaranteed and a cancellation fee of up to $25.00 may be charged when requesting a participant's removal from a class for any circumstance.
    • Youth and Adult Enrichment Classes: Prior to the first class, you may request a withdrawal and receive a refund. If canceling after the first class, a prorated amount (less class[es] attended) plus a cancellation fee of up to $25.00 will be issued to the form of payment used. This does not apply to a class meeting only once, for which refunds/credits are not available after the session has taken place. 
    • After School Classes Only: A full refund, minus a cancellation fee of up to $25.00 will be issued to the form of payment if notified within 2 days prior to the start of class. 
    • Minimum number of participants must be reached for some classes to run. If a class will not run because minimum enrollment requirement is not met, the registrant will receive a full refund.
    • We are unable to issue cash refunds. All other refunds will be applied to the form of payment used for the transaction.
    • Late pick-up policy: After a five minute grace period, a late fee of $1.00 per minute will be charged to parents picking up their children late from class. Payment is due to the instructor immediately upon late arrival.
    • Caregivers are encouraged to stay / participate in classes for those under the age of 5 unless otherwise noted.

    All Community Ed classes are peanut and tree nut free!

    WEATHER/CANCELLATION POLICY:

    If the P-CCS District schools are closed due to inclement weather or unforeseen circumstances, all Community Education classes, leagues, and events are canceled regardless of their location (including at off-site partners). When classes are canceled due to weather, makeups or refunds are not guaranteed.

    *We occasionally will take photos of class participants for promotional and marketing purposes. If you do not want your child's picture taken and shared, please contact our office immediately at community.ed@pccsk12.com.

    District-wide opt-out form: Student Images And Media Posting Opt-Out Form

    P-CCS COMMUNITY EDUCATION

    734.416.2937 • Community.Ed@pccsk12.com

    Coordinator of Community Education
    Alicia Fenstermacher
    alicia.fenstermacher@pccsk12.com

    Youth and Adult Enrichment Programming
    Angela Nolan
    angela.nolan@pccsk12.com

    Plymouth-Canton Community Education is completely funded by your class fees.

Still have questions?

Feel free to contact us with what's on your mind.