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FAQ (Frequently Asked Questions)

  • ​CONVENIENCE FEE FOR ONLINE TRANSACTIONS

    CONVENIENCE FEE FOR ONLINE TRANSACTIONS

    Important update regarding payment options effective August 2026:

    Due to current budget alignments, P-CCS will no longer be able to absorb the convenience fees associated with credit card and electronic check payments. Effective 8/25/2026, families using online electronic payment options at registration or monthly auto-pay will be charged a 3.69% convenience fee for online payments across all P-CCS payment platforms (RevTrak, Eleyo, GoFan).

    This convenience fee will be added to your one time pay-in-full transaction, or to your scheduled monthly auto-payment (due by the 25th of each month, September-May). (Note: If a refund is issued, the refund would cover the item purchased only and would not include reimbursement of the convenience fee.)

    We understand that additional fees are an added expense for families, so the district has set up several ways that you can avoid paying the fee, if desired. An in person check or money order may be dropped off at several locations across the district:

    Community Education Office - 1024 S. Mill Street, Plymouth - 734.416.2937 (The building is open for drop offs (blue door by south side parking lot) Monday - Friday, 9:30am-3:30pm)

    Allen Early Learning Academy (Stay & Play payments only) - 11100 N. Haggerty Road, Plymouth (The building is open Monday-Friday, 8:30am-4:00pm)

  • P-CCS COMMUNITY EDUCATION POLICIES

    • Your emailed receipt is your class confirmation. Please print it for your records.
    • Walk-ins will not be accepted at any class or schools or by the instructor.
    • You will be notified within 48 hours via email and/or text if a class is cancelled or if any details regarding days, times and/or location has changed. This includes low minimum requirements that have not been met to run a class. On occasion, last minute cancellations may be made due to unforeseen circumstances. We apologize for any inconveniences. Please see weather/cancellation policy below. 
    • Unless noted, required material fees are paid directly to instructor at first class. Cash is preferred.
    • Receipts and/or class documents can be printed from your pccs.reg.eleyo.com/communityed customer account.

    CONVENIENCE FEE FOR ONLINEonvenience Fee for Online Transactions

    Important update regarding payment options effective August 2026:

    Due to current budget alignments, P-CCS will no longer be able to absorb the convenience fees associated with credit card and electronic check payments. Effective 8/25/2026, families using online electronic payment options at registration or monthly auto-pay will be charged a 3.69% convenience fee for online payments across all P-CCS payment platforms (RevTrak, Eleyo, GoFan).

    This convenience fee will be added to your one time pay-in-full transaction, or to your scheduled monthly auto-payment (due by the 25th of each month, September-May). (Note: If a refund is issued, the refund would cover the item purchased only and would not include reimbursement of the convenience fee.)

    We understand that additional fees are an added expense for families, so the district has set up several ways that you can avoid paying the fee, if desired. An in person check or money order may be dropped off at several locations across the district:

    Community Education Office - 1024 S. Mill Street, Plymouth - 734.416.2937 (The building is open for drop offs (blue door by south side parking lot) Monday - Friday, 9:30am-3:30pm)

    Allen Early Learning Academy (Stay & Play payments only) - 11100 N. Haggerty Road, Plymouth (The building is open Monday-Friday, 8:30am-4:00pm)

    CANCELLATIONS • CLASS CHANGES • REFUNDS • LATE PICK-UP CHARGES:

    • For class withdrawals/refunds or any questions/concerns about credit card transactions, please contact us.
    • Refunds are not guaranteed and a cancellation fee of up to $25.00 may be charged when requesting a participant's removal from a class for any circumstance.
    • Youth and Adult Enrichment Classes: Prior to the first class, you may request a withdrawal and receive a refund. If canceling after the first class, a prorated amount (less class[es] attended) plus a cancellation fee of up to $25.00 will be issued to the form of payment used. This does not apply to a class meeting only once, for which refunds/credits are not available after the session has taken place. 
    • After School Classes Only: A full refund, minus a cancellation fee of up to $25.00 will be issued to the form of payment if notified within 2 days prior to the start of class. 
    • Minimum number of participants must be reached for some classes to run. If a class will not run because minimum enrollment requirement is not met, the registrant will receive a full refund.
    • We are unable to issue cash refunds. All other refunds will be applied to the form of payment used for the transaction.
    • Late pick-up policy: After a five minute grace period, a late fee of $1.00 per minute will be charged to parents picking up their children late from class. Payment is due to the instructor immediately upon late arrival.
    • Caregivers are encouraged to stay / participate in classes for those under the age of 5 unless otherwise noted.

    All Community Ed classes are peanut and tree nut free!

    WEATHER/CANCELLATION POLICY:

    If the P-CCS District schools are closed due to inclement weather or unforeseen circumstances, all Community Education classes, leagues, and events are canceled regardless of their location (including at off-site partners). When classes are canceled due to weather, makeups or refunds are not guaranteed.

    *We occasionally will take photos of class participants for promotional and marketing purposes. If you do not want your child's picture taken and shared, please contact our office immediately at community.ed@pccsk12.com.

    Student Images And Media Posting Opt-Out Form

    P-CCS COMMUNITY EDUCATION

    734.416.2937 • Community.Ed@pccsk12.com

    Coordinator of Community Education
    Alicia Fenstermacher
    alicia.fenstermacher@pccsk12.com

    Youth and Adult Enrichment Programming
    Angela Nolan
    angela.nolan@pccsk12.com

    Plymouth-Canton Community Education is completely funded by your class fees.

Still have questions?

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